unexpected addition of new ‘kwell’ gadget – MOTO-Q9H


It was quite a week for me for the last 7 days, just after my birthday.

After a hectic week of night teleconference,s I was greeted by a rude theft shock. One of the lost item was my favourite Palm Treo 500v, which I have sung praises on it despite the mediocre product specifications.

As a matter of fact, for the last 3 weeks, I have been thinking the new Motorola Q9H. There was however no really strong reason for me to change given my wonderful Treo 500v. But now there is, though not something I would have expected or wanted.

So while I was looking around for a new replacement, Q9H certainly topped in my radar list. The sight of iPAQ 900/600 is still fictional, so really my choices were rather limited, based on my personal buying critieras; ASUS 530W, Motorola Q9H, Samsung I600 or simply go back to Palm Treo 500v. 

Not that the Treo is a lousy one, just that getting back another Treo 500v may not excite me like a new toy would.  I can’t bring myself to fork out another few hundred dollars on exactly the same gadget that I have been using for the last 4 months. If I have to spend, I must let myself know explicitly that I got a new toy right?

I finally managed to get my hand on the Q9H. The buying experience was a saga though, but I shall not digress any further since what it matters now most is the toy itself.

The first impression of Q9h is that it’s as wide as my old iPAQ 6965 (as a matter of fact, I have DIY my old iPAQ phone holder to hold Q9h!). The finishing is excellent, though the glossy glass finishing means I have to be extra careful in handling the toy. The back cover and the key buttons are made of some rubbery form material you would typically find in certain teutonic automotives interior, so overall the phone does not have any slightest tint of plasticky feeling. Built quality is solid, so that’s the first positive impression.

Next, the keyboard is definitely one up above all the previous QWERTY phones I have been using in the last 2 years. Yes, much much better than Dopod c730, Palm Treo 500v, and even iPAQ 6965/6515. To be fair to the Treo though, its compact size means it has to give up something, and thus the keyboard is still ergonomic considering its size. But for the rest, it’s like you use a $5 made-in-China keyboard, and then you upgraded to the latest Logitec or Microsoft ergonomic keyboard. That’s how I would articulate the difference.

In terms of software, Q9H has replaced some of the default windows applications with something more usable. Voice recognition, Bluetooth manager, File Manager, Opera Browser, are just few of those. Despite that, I still miss the user interface found in the Palm Treo 500v. Chinese input software is still missing, and so is threading messaging. What’s worst is the usual media streaming player found in my previous WM6 smartphones, is not in its standard software listing. Apparently Q9H has an asian version that provides both english and chinese input methods, and gods know why Singapore gets a non-asian version 😦

Bluetooth connection is reliable. Discovery and pairing of devices are straight forward, the only gripe I have is that the handsfree icon does not show up when Q9H connects to a handsfree device. Otherwise, the handsfree button actually activates voice recognition software (by VoiceSignal), which works very well (much better than the Cyberon one) except for some local dialect names.

With a 3.5G connectivity, I am back to the 3.6Mbps HSDPA bandwagon (the Palm Treo 500v only sports a 3G connectivity). Actually, it makes little difference for pushmail usage, and I seldom browse the net so the “home-again” experience is not greatly felt unless I watch Starhub MobileTV Xtra (a live TV content streaming). So I thought I would be happier now with a better quality stream, only to realise that Starhub does not support Q9H for such live stream, and I reckon it is due to the lack of media streaming player in the device, which is pre-installed in 500v and C730. So this is a big thumb down for Q9H (and to some extent, Starhub!)

In terms of battery life, contrary to the positive reports I had come across earlier, my personal experience shows that the battery life is only on the average side. With a fully charge phone, the power is used up 75% within 3/4 of the day. Charging is also not as easy as my previous phones. Using a micro-USB connectivity, I found out that there are some compatibility issues with the USB car and notebook charger that I have, presumeably due to the power output differences. (I stand corrected for this)

Overall, the gadget is a great product for business users who need a good messaging input method. While not exactly positioned as a multimedia player, I think it still does a job well done in this aspect, just that I think if you are looking beyond QWERTY feature, you could have better option elsewhere. Then again, for QWERTY phone like Q9H, only the QWERTY-fan needs to apply, because the rest are probably not appealed by this Q feature.

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12 thoughts on “unexpected addition of new ‘kwell’ gadget – MOTO-Q9H

  1. unfortunatley, there’s no working chinese IME software for QWERTY-based Smartphone (WM5 or WM6). You can install CE Star though, but it’s flaky so I won’t recommend it. So in the meantime, it’s as good as using the phone without the chinese input, although chinese display is possible.

    How I missed by Dopod C730 with their built-in chinese input & display capability.

  2. sanji_17 says:

    Hello Zen,

    I have also hoped onto the Q9H wagon last week. I must agree with you that the only visible shortcoming now for me, is the battery life. A typical day’s usage will drain battery life to about 50%. But overall, I am still pretty happy with Q9h. At least, the signal problem which i faced with PDA phone did not occurred here. lol

  3. haha!

    you finally jump into the wm6 bandwagon, thought you deliberated since my Treo 500 days.

    I have mixed feelling between Treo 500 and Q9h. I like Q9h for its messaging, but I love Treo 500 for its form factor (feel more like a phone, but design is more hip).

    My main gripe on the Q9h is the flaky charging, irritate the hell out of me!

  4. sanji_17 says:

    The charging can definitely be improved! I am thinking of getting a min-usb to micro-usb converter, so that I can “recycle” my old mini-usb cable. lol.

    By the way, I have configuring a pop3 email account on it. Weird thing is, everytime, i do send/receive, all my old emails on my q9h inbox folder will disappeared… happen to you?

  5. I have the mini-usb to micro-usb adapter, it works well with laptop powered on like a normal micro-usb cable. I suspect moto has turned off slow charge or something.

    never had the pop3 problem you have described, but then again I’m using microsoft exchange server, not pop3 connection. does it happen to all the pop3 mail accounts?

  6. sanji_17 says:

    Tried with gmail account too, the 2nd time i initiate a send/receive, all previous mails in inbox of q9h will be swipe out. Weird. Dun think this is the intended behaviour….

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